Hi, my name is

Ashley.

I am passionate about learning.

Seeking opportunities to develop and heighten employee training through data analysis, goal setting, ongoing collaboration, blended learning, and performance assessment.

About Me

Versatile Corporate Trainer with 10+ years of demonstrated experience in instructional design, scaffolded instruction, and process improvement in diverse environments and industries.

I am currently volunteering in Greenville, helping those in need.

Here are a few of my Core Competencies:
  • Curriculum Design
  • Corporate Training
  • Digital Instruction
  • Project Management
  • Problem Solving
  • Learning Solutions
  • Corporate Onboarding
  • Data Analysis

Experience

Corporate Trainer
Oct 2022 - Nov 2023
  • Collaborated with SMEs to identify knowledge gaps, formulated SMART goals, and developed dynamic training schedules to equip new and existing employees with the knowledge necessary to succeed and grow alongside the industry
  • Onboarded all new hires and facilitated tailored training programs based on role-specific skills, software, and processes, increasing employee engagement by 90%
  • Shadowed SMEs and engaged in departmental training to better understand role-specific processes and challenges before creating intentionally scaffolded training resources and instructional exercises
  • Partnered with external vendors and suppliers to design custom resources and plan on-site training sessions for all departments to enhance product knowledge and achieve mastery of content
  • Documented departmental policies and mapped critical ERP and CRM processes to improve cross-team functionality, consistency, and follow-through based on ISO quality standards
  • Facilitated small-group soft skills training through interactive workshops to improve cross-departmental communication and foster emotional intelligence
  • Authored e-learning modules and customized assessments using online Learning Management Systems to standardize and monitor employee training and professional development
  • Researched industry insights and best practices to highlight training opportunities through multimedia formats and intentional campaigns, blending external and internal learning targets
Tour Guide and New Hire Trainer
Jun 2021 - Jul 2022
  • Collaborated with supervisors and stakeholders throughout the development and implementation of detailed training resources and coaching frameworks to guide new employees through highly technical information and company processes
  • Created individualized training agendas to accommodate different learning styles and varying levels of background knowledge through formative evaluation and progress monitoring
  • Managed 50+ onsite training sessions for new employees to ensure proficiency of technical knowledge, guide procedures, equipment set-up, and skills, resulting in high customer satisfaction
  • Maintained training resources and scripts to ensure the use of inclusive language and graphics, as well as the promotion of diversity initiatives within the company
  • Monitored progress of new hires through adaptive practice exercises and 30-60-90 retrospectives
  • Coordinated collaborative opportunities to foster mentorship between team members, providing a space for employees of various backgrounds to share insights and strategies to broaden understanding
English Instructor
Aug 2018 - Jun 2021
  • Utilized multiple learning management systems to facilitate individualized learning objectives and quickly communicate feedback
  • Designed instructional assessments using the ADDIE model and benchmark data to ensure mastery of key objectives and skills
  • Spearheaded oversight of a peer-assisted learning program to ensure students received high levels of academic support
  • Provided effective academic coaching to at-risk students requiring intensive support by creating individualized learning plans and setting achievable goals, resulting in 90% of students demonstrating academic growth
  • Researched current trends in academic support services, tutoring, and peer learning programs through professional development to ensure instructional relevance and value, earning 190+ education credits
  • Developed improvements and recommendations to enhance program efficacy and longevity based on collected data and feedback from students and colleagues
  • Collected feedback from students and colleagues on the effectiveness of various blended learning tools and inclusive methodologies to better provide targeted learning opportunities consisting of global representations
English Instructor/Literacy Specialist
Aug 2017 - Jun 2018
  • Maintained regular contact with students, faculty, staff, and parents to influence and motivate parties to work toward set goals, leading to a 90% graduation rate of at-risk students
  • Applied restorative practices to facilitate respectful discussions and develop conflict management techniques to ensure the protection of each learner’s emotional safety
  • Organized professional development sessions for colleagues to further promote and incorporate best practices throughout the program to meet the emotional and academic needs of students
  • Analyzed student functional behavioral assessments to identify key interventions and create a structured learning environment, minimizing behavioral disruptions by 80%
  • Utilized coaching skills to facilitate self-advocacy and strengthen executive functioning skills, resulting in improved student achievement
English Instructor
Aug 2013 - Jun 2017
  • Conducted a minimum of 3 weekly after-school tutoring sessions for 4 years as a part of academic support initiatives to increase grade averages by 15%
  • Evaluated as a level 5 instructor on a 1-5 scale for student growth on state assessments, resulting in district recognition
  • Coached 3 undergraduate interns through the stages of the instructional life cycle and assisted supervisors in the development of performance reviews to ensure professionalism and district alignment
  • Collaborated with academic success teams to support and empower ESOL students throughout their educational journeys, ensuring the implementation of inclusive practices and emotional intelligence

Education

2021
Foundations of Project Management
Google
2017
Online Teaching Certification and Professional Development
College of Charleston
2013
Bachelor of Arts - BA, Secondary Education and Teaching
Clemson University
  • English Honors Society
  • ePortfolio Associate at Academic Success Center

Get in Touch

My inbox is always open. Whether you have a question or just want to say hi, I’ll try my best to get back to you!